• All returns must be pre‐authorized with a Return Materials Authorization (RMA)

  • To receive an RMA, please contact CESCO customer support with the original Sales Order Number or Invoice Number and the reason for the return

  • Returns on stock inventory will incur a restocking / handling charge as follows:
    • Returns requested 30 days from invoice date 15%
    • Returns requested 60 days from invoice date 20%
    • Returns requested 90 days from invoice date 25%

  • Returns for non‐stock products are subject to the manufacturers restock fee. If the manufacture does not charge CESCO a restock fee, CESCO’s restock fee will be applied.

  • Return freight will be arranged by CESCO for returns due to our error

  • Authorized returns along with the RMA form may be sent to:

    Attn: RMA _________
    7251 Cross County Road
    North Charleston, SC 29418

  • Return freight on returns due for reasons other than CESCO error is the responsibility of the customer or the manufacturer when it is their error.

  • Special ordered products and products that are not returnable to the manufacturer will not be eligible for return.